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How to Create a Percentage Discount

Apply a percentage discount to products or categories. Example: “All T-Shirts: 15% off” or “Blue Sneakers: 20% off”


Prerequisites #

  • A discount group with “Quantity Discount” type must exist
  • See: How to Create Your First Discount Group

Step 1: Open Rule Management #

  1. Go to KNS Dynamic Discounts → Rule Management
  2. Select your group from the “Select Group to Manage” dropdown

Step 2: Add a Discount Rule #

  1. Click “Add Rule”
  2. A new row appears in the table

Step 3: Configure Discount Settings #

FieldWhat It DoesExample
CategoryApply to all products in a category“T-Shirts”
ProductApply to specific products only“Blue T-Shirt”
% / AmountDiscount type: percentage or fixed amount“%”
ValueDiscount amount15

Tip: For a simple percentage discount, you can leave Min and Max at their default values (0). This means the discount applies to any quantity.

Tip: Select either Category OR Product. If you select both, the discount applies only to the selected products within that category.


Step 4: Set Customer Conditions (Optional) #

This section controls WHO can use the discount.

Customer Conditions Checkboxes #

CheckboxWhat It Does
Members OnlyOnly logged-in customers can use this discount. Guests cannot see or use it.
First OrderOnly customers who have never placed an order before can use this discount.

Note: You can check both boxes to require: logged-in + first-time buyer.

Eligible Customers Field #

This field lets you restrict the discount to specific customers.

If You…What Happens
Leave empty✅ Discount is available to ALL customers (based on checkbox conditions above)
Select customers⛔ Discount is available ONLY to the selected customers

Example Scenarios:

CheckboxesEligible CustomersResult
☐ Members Only, ☐ First Order(empty)Everyone can use the discount (guests included)
☑ Members Only, ☐ First Order(empty)All logged-in members can use it
☐ Members Only, ☐ First OrderJohn, JaneOnly John and Jane can use the discount
☑ Members Only, ☐ First OrderJohn, JaneOnly John and Jane (must be logged in)
☐ Members Only, ☑ First Order(empty)Only first-time buyers can use it

Tip: Use “Eligible Customers” for VIP or exclusive discounts. Leave it empty for store-wide promotions.


Step 5: Configure Display Messages #

Click the 💬 (message) icon in the Actions column.

Product Tab #

Settings for the product page:

SettingWhat It Does
Message TextYour promotional text (e.g., “15% off this product!”)
Message ColorText color (hex code)
Show on Product PageEnable/disable message display
HighlightedMakes the text bold

Cart & Checkout Tab #

Settings for cart and checkout pages:

SettingWhat It Does
Message TextYour confirmation text (e.g., “You’re saving 15%!”)
Message ColorText color (hex code)
Mini CartShow message in the mini cart widget
Cart PageShow message on the cart page
Checkout PageShow message on the checkout page
HighlightedMakes the text bold

Icon Options (both tabs) #

SettingWhat It Does
Use iconAdd an icon to your message
Icon PackClick “Select” to choose from 25 icons
Icon ColorIcon color (hex code)
Icon PositionBefore Text / After Text
Icon SizeSmall / Medium / Large

Click “Save Messages” when done.


Step 6: Set Usage Limits (Pro Feature) #

Click the 📊 (chart) icon in the Actions column.

SettingWhat It DoesExample
Total Usage LimitMaximum total uses for this rule100 = only 100 orders can use this discount
Usage Limit Per CustomerMaximum uses per individual customer1 = each customer can only use it once
Current StatusShows how many times the rule has been used“Total Usage: 25”

Note: Leave as “Unlimited” for no restrictions.

Click “Save Limits” when done.


Step 7: Save All Rules #

Important: Click “Save Rules” to permanently save all your changes.

Changes to messages and limits are temporary until you click “Save Rules”.

Done! ✅

Percentage vs Fixed Amount: When to Use Which? #

TypeBest ForExample
Percentage (%)Higher-priced items, scaling discounts“20% off all electronics”
Fixed AmountLower-priced items, flat savings“$5 off all accessories”
Percentage (%)When you want discount to scale with price“$100 item → $20 off, $50 item → $10 off”
Fixed AmountWhen you want consistent savings“$100 item → $10 off, $50 item → $10 off”

Pro Tip: For expensive items, percentage discounts feel more valuable. For cheaper items, fixed amounts are easier to understand.