Understanding the status badges in Group Management.
What is Status Info? #
The Status Info badge shows whether your group’s discounts are running or not. You’ll see it as a colored label next to each group.
The system checks:
- Your Start and End dates
- Today’s date
- Whether you paused the group
The 6 Status Types #
1. Active π’ #
What you see: Green badge
What it means: Your campaign is running right now!
When it shows:
- Today is between your Start and End dates
- You haven’t paused the group
Result: Customers see your discounts.
2. Manual Passive π΄ #
What you see: Red badge
What it means: You paused the campaign yourself.
When it shows:
- Today is between your Start and End dates
- BUT you turned the toggle OFF
Result: Discounts are NOT applied, even though dates are valid.
3. Pending π΅ #
What you see: Blue badge
What it means: Your campaign hasn’t started yet.
When it shows:
- Today is BEFORE your Start date
- Both dates are set correctly
Result: Wait until Start date arrives, then it becomes Active automatically.
4. Completed β« #
What you see: Gray badge
What it means: Your campaign has ended.
When it shows:
- Today is AFTER your End date
Result: Discounts no longer apply. Campaign is finished.
5. Date Not Specified π‘ #
What you see: Yellow badge
What it means: You need to set dates.
When it shows:
- Start date is empty, OR
- End date is empty, OR
- Both dates are empty
Fix: Set both Start and End dates.
6. Invalid Date π‘ #
What you see: Yellow badge
What it means: Something’s wrong with the date format.
When it shows:
- Very rare, usually from importing broken data
Fix: Clear the dates and re-enter them.
Status Lifecycle #
A typical group goes through these stages:
| Step | Badge | What Happens |
|---|---|---|
| 1 | π‘ Yellow | Group created, no dates set |
| 2 | π΅ Blue | Dates set, waiting for Start date |
| 3 | π’ Green | Campaign is running |
| 4 | β« Gray | End date passed, finished |
Optional path:
| From | Action | To |
|---|---|---|
| π’ Green | Toggle OFF | π΄ Red (Paused) |
| π΄ Red | Toggle ON | π’ Green (Resumed) |
Quick Summary Table #
| Badge Color | Status | Discounts Working? | Can Use Toggle? |
|---|---|---|---|
| π’ Green | Active | β Yes | β Yes |
| π΄ Red | Manual Passive | β No | β Yes |
| π΅ Blue | Pending | β No | β No |
| β« Gray | Completed | β No | β No |
| π‘ Yellow | No Dates / Invalid | β No | β No |
What Each Color Means #
| Color | Quick Meaning |
|---|---|
| π’ Green | Everything working |
| π΄ Red | You paused it |
| π΅ Blue | Waiting to start |
| β« Gray | Already finished |
| π‘ Yellow | Needs attention |
