Real scenarios and solutions to common problems.
Common Scenarios #
Scenario 1: Weekend Sale #
Goal: Run discounts Friday through Sunday
| Step | What to Do |
|---|---|
| 1 | Click Start field, select Friday |
| 2 | Click End field, select Sunday |
| 3 | Check badge is Blue (Pending) or Green (Active) |
Result: Discounts run from Friday 00:00 until Sunday 23:59:59 (the entire Sunday is included).
Scenario 2: Rest of This Month #
Goal: Run until end of current month
| Step | What to Do |
|---|---|
| 1 | Click on Start field |
| 2 | Click “This Month” button |
Done! Both dates fill automatically (today through month end).
Edge case: If today is the last day of the month, both Start and End will be set to Today.
Scenario 3: All Next Week #
Goal: Schedule for next week
| Step | What to Do |
|---|---|
| 1 | Click on Start field |
| 2 | Click “Next Week” button |
Result: Badge shows Blue (Pending), then turns Green when next week starts.
Scenario 4: Today Only (Flash Sale) #
Goal: Discounts just for today
| Step | What to Do |
|---|---|
| 1 | Click Start, click “Today” |
| 2 | Click End, click “Today” |
Result: Runs until 23:59:59 tonight, then becomes Gray (Completed) tomorrow morning.
Scenario 5: Pause and Resume #
Goal: Stop discounts temporarily, then restart
| To Pause | Click toggle to OFF → Badge turns Red |
|---|---|
| To Resume | Click toggle to ON → Badge turns Green |
Troubleshooting #
Problem: Badge stays Yellow #
Cause: Missing dates
Fix: Make sure BOTH Start and End are filled.
Problem: Can’t select past dates #
This is normal. Start date cannot be in the past.
Problem: Toggle doesn’t respond #
Cause: Your badge is Blue, Gray, or Yellow
Fix: Toggle only works when badge is Green or Red.
Problem: Toggle moves then snaps back #
Two possible causes:
| What Happens | Cause | Fix |
|---|---|---|
| Snaps back silently | Status is locked | Check badge color (must be Green/Red) |
| Snaps back with error message | Conflict with another group | Change dates or products to avoid overlap |
Problem: Can’t activate – conflict error #
Cause: Another group overlaps with your dates AND products
Fix options:
- Change your dates to not overlap
- Pause the other group first
- Change product selection in one of the groups
Problem: Week button gives wrong days #
Cause: WordPress week setting is different
Fix: Go to Settings → General → Week Starts On
Problem: “This Month” sets same day for Start and End #
This is normal if today is the last day of the month. The button sets from “today” to “month end” — if those are the same day, you get a single-day campaign.
Before Going Live Checklist #
- Start date is set
- End date is set
- Badge is Green or Blue
- Group has at least one rule
- No conflict errors
Quick Reference #
| I Want To… | Do This |
|---|---|
| Start today | Click “Today” for Start |
| Run all month | Click “This Month” |
| Schedule ahead | Set future Start date |
| Pause temporarily | Toggle OFF |
| Resume | Toggle ON |
| End early | Change End date to today |
